COVID-19 Update

March 17, 2020

To our clients,

The health and well-being of our clients, vendors, employees, and communities are top concerns for Ximedica, and we are closely monitoring the COVID-19 health situation that is currently impacting our global community.

As we continue to monitor the COVID-19 situation, we are following guidance from local and federal authorities. Many of our Ximedica employees and contractors that can work remotely are working from home. Ximedica has remote access and online collaboration tools (including video conferencing) in place so that meetings and access to electronic files and work are securely and remotely available to our teams. Those that are able to work in the office and have specific work that requires their presence have access to our facilities. Our employees will not be traveling without special internal approval.

Our facilities remain open.  Our Facilities’ teams are cleaning/sanitizing our buildings. This includes wiping down commonly touched surfaces, such as light switches and door handles, with alcohol-based solutions multiple times a day.

We request that our clients similarly leverage having remote meetings wherever possible instead of coming to Ximedica’s facilities.  If the meeting requires a review of prototypes, testing equipment or other activities that require physical presence, Ximedica will continue to collaborate at our facilities as teams are available.  If you have specific questions related to a visit, please contact your Project Manager directly.

Similarly, as we advise our employees, if you have any symptoms or knowingly have been exposed, please cancel any visits. If visiting our facilities, we encourage you to continuously monitor the Center for Disease Control and Prevention (CDC) website for any information related to best practices when in meetings.   In addition, we encourage you to take basic preventative measures as outlined by the World Health Organization.

If there is any impact to your programs in the coming weeks and possibly months, our program management and management team will let you know as soon as we know the potential impact.

Ximedica is committed to limiting the spread of this virus and safeguarding the health of the greater community. We ask for your understanding in the event that any of the above causes disruption or inconvenience.